Shipping Cost: Order over $60 for our FREE SHIPPING.
Processing Time: Within 2-6 business days.
Shipping Time: Flat rate (US): $6.95 - Within 4-7 business days ONLY, DHL eCom.
Tracking Number: A tracking code will be sent to you automatically after we completed your order in our system. When the factory finished producing your item and shipped it out in 1-2 working days, you can check the package online after 24-48 hours.
(The shipping line might be delayed 2-5 days than usual, due to the impact of the pandemic at this time.)
The order can only be canceled within 5 hours from the time you order. (To cancel, please contact Support@alycandy.com).
Please double check your email address and receiver's address, we will send a confirmation email and tracking code via the email you entered in the customer information. Note: Customs clearance can significantly delay the delivery of international orders. Such delays are not reflected in our estimated shipping times and are beyond our control. To ensure the most efficient handling of your international order, please make sure to include a local telephone number and email where you can be reached. Please check with your local customs authorities in advance to determine your country's specific import requirements.